All work
LiveHospitality · Fiscal compliance

TapDine

Guests order from the table with a QR scan. The order goes straight to the kitchen, the printer and the waiter, and every sale is fiscalized.

Ownership
Zoylan product
Status
Live
Languages
Albanian, English, French
Field
Hospitality · Fiscal compliance
TapDine · Management dashboard

01 / The problem

At peak hours, restaurants lose time and money to slow order-taking, misheard orders, guests waiting for a waiter and paper menus that go out of date the moment a price changes.

02 / What we built

9 things
it does well.

  1. 01

    Guests scan the QR code on the table and order from their phone. No app to install.

  2. 02

    Guests can also order by voice, straight from the menu.

  3. 03

    Orders arrive in real time on the kitchen display, organised by work station.

  4. 04

    Tickets print automatically on the right printer (kitchen, bar, counter) on standard ESC/POS printers.

  5. 05

    Guests call a waiter with one tap, and the alert reaches staff phones immediately.

  6. 06

    Cash and card payments, split bills, and fiscal invoices generated automatically.

  7. 07

    Menus, prices and languages change instantly, with no reprinting.

  8. 08

    Multi-zone venues (restaurant, pool, beach bar, room service) and multi-location groups in one panel.

  9. 09

    Inventory, sales reports, staff management, loyalty and post-visit feedback.

03 / Principle

Compliance that never blocks service

Integrated with a certified fiscal provider in Albania, with NF525 integration for France in testing. If the fiscal provider fails, payments still go through: failures are stored for retry and reporting.

04 / Who uses it

4 kinds of user,
one system.

Guests

menu, cart, orders, bill

Owners and managers

menu, venue, staff, reports, fiscal settings

Waiters and bartenders

tables, calls, orders

Kitchen

display and tickets

05 / Screens

In use.

TapDine · walkthrough

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