TapDine
Guests order from the table with a QR scan. The order goes straight to the kitchen, the printer and the waiter, and every sale is fiscalized.
- Ownership
- Zoylan product
- Status
- Live
- Languages
- Albanian, English, French
- Field
- Hospitality · Fiscal compliance
01 / The problem
At peak hours, restaurants lose time and money to slow order-taking, misheard orders, guests waiting for a waiter and paper menus that go out of date the moment a price changes.
02 / What we built
9 things
it does well.
- 01
Guests scan the QR code on the table and order from their phone. No app to install.
- 02
Guests can also order by voice, straight from the menu.
- 03
Orders arrive in real time on the kitchen display, organised by work station.
- 04
Tickets print automatically on the right printer (kitchen, bar, counter) on standard ESC/POS printers.
- 05
Guests call a waiter with one tap, and the alert reaches staff phones immediately.
- 06
Cash and card payments, split bills, and fiscal invoices generated automatically.
- 07
Menus, prices and languages change instantly, with no reprinting.
- 08
Multi-zone venues (restaurant, pool, beach bar, room service) and multi-location groups in one panel.
- 09
Inventory, sales reports, staff management, loyalty and post-visit feedback.
03 / Principle
Compliance that never blocks service
Integrated with a certified fiscal provider in Albania, with NF525 integration for France in testing. If the fiscal provider fails, payments still go through: failures are stored for retry and reporting.
04 / Who uses it
4 kinds of user,
one system.
Guests
menu, cart, orders, bill
Owners and managers
menu, venue, staff, reports, fiscal settings
Waiters and bartenders
tables, calls, orders
Kitchen
display and tickets
05 / Screens
In use.
06 / Built with
Engineering note
A fiscal step that never blocks service
Every TapDine sale is recorded with a certified fiscal provider. The provider is a network dependency, so the fiscal step is a queue with retries, not a gate in front of the guest.
Read the noteNext project
Notary Copilot